About Us | How the Service Works | Coverage

About Us

Aman’s Computer Services specialises in computer and laptop repairs and upgrades. Over the past 9 years, the service has grown by word of mouth from friends and family. Today Aman’s Computer Services is now a Limited company, providing the same affordable and reliable service covering the West Midlands, except now websites are also part of the service.

How the Service Works

 
What type of service do we offer?

Aman's Computer Services offer a pick-up and delivery service. Using the map in the coverage section you can see what areas are covered.


What are the charges for the service?

For collection, depending on your area, a small charge varying from £5 - £20 will be incurred. This charge includes both pick-up and delivery and will only be charged once per order.

No hourly rate is charged as we find this unfair, you are only charged for the service provided.


You have had your desktop computer/laptop collected, what happens next?

A full thorough diagnosis is taken of your computer to find the fault and any other faults that could be causing problems. A full diagnosis can take between 45 minutes and 2 hours. The diagnosis procedure is normally free, but depending on complexity can be chargeable, you will be notified well in advance of any diagnostic fee.

After the fault has been found, depending on how you would like to be contacted, you will receive a call, text or e-mail . The communication you receive will explain the cause of the problem and will also provide a suggested solution to rectify the problem. In addition, necessary advice may be given.

Any upgrades we find that would benefit your machine's performance such as additonal RAM (memory) or increased storage space on your hard drive will be suggested to you. Advice will be given as to how these additional components will benefit you.

If at any stage you would not like to go ahead with the service, you can inform us before we order any parts and your computer will be returned to you. No costs will be charged except the pick-up and delivery charge.

Coverage

Aman's Computer Services covers a large area of the West Midlands. If you have any queries in the area which you reside please feel free to contact us.

The areas covered are situated within the red rectangle in the map below -

 

Image courtesy of Google Maps