The following Terms of Service (TOS or Agreement) apply to all services provided by Aman’s Computer Services (ACS) to you. By purchasing services from us you agree to these terms of service.
A “System reinstallation” only includes the following. 1. Complete erasure of hard disk drive, 2. Reinstallation of your Windows operating system using the license key attached to your PC, 3. Installation of system hardware drivers. 4. Installation of system updates. 5. Installation of a free antivirus & updates. Any additional software or hardware installation such as scanners, printers or broadband or training is not included in the reinstallation cost but if this is required, a call-out can be arranged for an additional charge.
We reserve the right to refuse to install software if we suspect that it is not legal or correctly licensed. We will be unable to install licensed software without a valid licence key.
Aman’s Computer Services does not accept any liability for data or software which is lost, corrupted, deleted or altered during repair; we therefore recommend that any data is adequately backed up by you prior to us commencing work on your equipment. Aman’s Computer Services can backup your data for you prior to commencing work but we cannot be held responsible for the integrity of your data.
All hardware related repairs are provided with a 3 month guarantee unless otherwise stated. Which means if the same fault re-occurs within this period and you return your PC to us, we will happily reinvestigate the problem. Please note cosmetic faults, such as replacement bezels or other plastic/metal(s) are only covered for 30 days and is only valid if it is found the material or replacement part was defective.
We accept payment by Cash or Bank Transfer. For Computer Repairs, payment is required as soon as the job is completed and your equipment returned to you.
Aman’s Computer Services shall maintain control and ownership of the IP address that is assigned to the Customer as part of the Services and reserves the right in its sole discretion to change or remove any and all IP addresses.
Aman’s Computer Services shall use its reasonable endeavours to make the server and the Services available to the Customer 100% of the time but because the Services are provided by means of computer and telecommunications systems, Aman’s Computer Services makes no warranties or representations that the Service will be uninterrupted or error-free and we shall not, in any event, be liable for interruptions of Service or downtime of the servers.
Aman’s Computer Services provide Email Hosting Services using Office365, Zoho and Google. Although these services provide in-built Spam filtering services, Junk/Spam emails may still bypass them and genuine emails may be picked up by the Junk/Spam filter. It is the Customer/User’s responsibility to ensure they check their Junk/Spam email folders to ensure they can pick up any email that may have been flagged by the Spam filter.
We accept payment by Cash or Bank Transfer. A 50% deposit payment and the Hosting/Domain(s) fee are required as soon as the job is confirmed. Once work has been completed, the final 50% payment is to be made. A website is completed when the agreed work has been carried out, we will not class the job as uncompleted if we are waiting for content from the client.
Domain costs vary depending on the extension you choose, most common domains such as .co.uk and .com are £12 per annum unless otherwise stated. Others such as .co and .eu can vary, please contact us for an up to date cost of your domain.
Domains are subject to a £15 admin fee to be released to another party.
Domains are to be renewed each year. Aman’s Computer Services will contact you before your domain expires to prevent loss of service. If Domains aren’t renewed, they will be terminated and set to cancel automatically.
Domains can be cancelled at anytime, there is no charge for this.
Hosting allows your website and email service to continue functioning on systems that run 24/7. Hosting is available in four flavours; Bronze, Silver, Gold and Platinum. Hosting starts at £60 per annum unless otherwise stated. Packages vary for standard informational websites and ecommerce websites.
Hosting accounts are to be renewed each year. Aman’s Computer Services will contact you before your Hosting account expires to prevent loss of service. If Hosting accounts aren’t renewed, they will be terminated and set to cancel automatically.
Hosting accounts can be cancelled at anytime, there is no charge for this.